Vesta
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Getting started

  • What Vesta is
  • Creating your first set
  • Sets, summaries, maps, flashcards and quizzes
  • What the target grade changes

Your material

  • What material can I upload
  • How much material can I use
  • A photo can't be read

Credits and plans

  • What credits are
  • When credits refill
  • Daily limit on AI requests
  • Free, Plus and Pro compared
  • Changing plan or cancelling
  • Gift codes

Subscription and payments

  • How can I pay
  • I upgrade mid-month: what do I pay?
  • I move to a lower plan: what happens?
  • If I cancel, what happens to my documents?
  • Can I get a refund?
  • When the subscription renews
  • The payment didn't go through
  • Changing card or payment details
  • Can I get an invoice?
  • Can I buy extra credits without changing plan?
  • Do unused credits carry over?
  • Can prices change?
  • I have a gift code and I'm already subscribed
  • I'm under 18: can I subscribe?
  • Are there discounts for students or schools?

Studying with a set

  • Reading and editing mode
  • How flashcards work
  • How quizzes work
  • Open questions (Q&A)
  • Concept maps
  • Formulas and timelines

The AI features

  • Edit with Vesta
  • Generate with Vesta inside a set
  • Highlight the set
  • Can the AI make mistakes?

Accessibility and dyslexia

  • Listen: the voice that reads
  • High-readability mode

Sharing and printing

  • Sharing a set with a link
  • Embedding a set in a website
  • Printing or exporting to PDF

Examples

  • Preparing for an oral test tomorrow
  • A university exam
  • A recorded lecture or a video
  • Training and work
  • Studying in a group

Account and data

  • Where my documents are stored
  • Can I use Vesta on several devices?
  • Can I share my account?
  • Changing language
  • Downloading your data or deleting your account

Troubleshooting

  • "Generation failed"
  • A link can't be read
  • A YouTube video doesn't work
  • The voice doesn't start
  • Contact us

Help/Subscription and payments

Can I get a refund?

You have 14 days from your first purchase to withdraw without giving a reason, as required by EU consumer law. We refund the price minus the part of the service already used, for example credits already spent.

To ask for it, write to support@withvesta.it from your account's email address.

After 14 days, if you cancel you no longer pay for the following months, but the current month isn't refunded.

In the same section

  • How can I pay
  • I upgrade mid-month: what do I pay?
  • I move to a lower plan: what happens?
  • If I cancel, what happens to my documents?
  • When the subscription renews
  • The payment didn't go through
  • Changing card or payment details
  • Can I get an invoice?
  • Can I buy extra credits without changing plan?
  • Do unused credits carry over?
  • Can prices change?
  • I have a gift code and I'm already subscribed
  • I'm under 18: can I subscribe?
  • Are there discounts for students or schools?
PreviousIf I cancel, what happens to my documents?Next When the subscription renews

Didn't find the answer? Write to support@withvesta.it.